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The purpose of Choice Autobody Repair Association (CARA) is to promote Consumers’ awareness of their individual rights when dealing with insurance companies and automotive repair shops; and to promote common business interest of individuals and corporations engaged in the auto-body repair industry as well as foster education of both private and industry members.


Ohio Body Shop News

Collision Repairers Rate Visit to Capitol an ‘A’

Sixty-five collision repairers who are part of the national, consolidated lawsuit filed against various insurers for short-pays visited Washington, D.C., in September to educate congressmen, senators and their staff on the 1963 Consent Decree.

Based on the 150 meetings they had, lead attorney John Eaves Jr. said the experience was overwhelmingly positive.

“The [congressmen and senators] were very, very supportive,” he says. “One of the reasons is that 80 percent of the people we visited with had a bad experience trying to get their car fixed.”

Matt Parker, owner of Parker Auto Body in West Monroe, La., rated the experience an “A.”

“Everyone, including Speaker of the House John Boehner, was very receptive and told us they would help if we could get something up there to them,” says Parker. “They asked questions and wanted to know about things. They were all very receptive because most of them have had accidents and been screwed by insurance companies. I couldn’t tell you how many of them told us they had not been treated fairly by an insurance company.”

Tony Passwater, executive director of the Indiana Auto Body Association, said that a big misconception he had about lawmakers was cleared up.

“I had always thought that you were a little peon going to D.C. compared to everybody else there and that they were always higher up on the pedestal and they really didn’t want to listen to what you had to say. And I was 100 percent wrong,” said Passwater. “I was amazed at the reception we received and the friendliness and look of concern and interest in what we were saying.”

Passwater related that when he or the other repairers arrived for a meeting, they were greeted by name and asked if they wanted a bottle of water. Then, the aides took vigorous notes and asked many questions. According to Passwater, meetings like these typically last 15 minutes, but every one of his group’s meetings lasted much longer than that, some even an hour.

Parker discovered that overall, the people he met with had “no clue” what the Consent Decree was, but once they read it, they wanted to know why it wasn’t being enforced.

“The whole problem with this is that we already have laws; they just need to enforce them,” Parker said. “And nobody except our attorney general here in Louisiana, Buddy Caldwell, has had enough guts to say, ‘Hey, we’re going to enforce this.’”

The group’s next step is to go back to the Capitol in November after the election to follow up with those they met to make sure things are getting done.

“The goal will be to see what they have done and make them be accountable for what we’ve already started,” said Parker. “They said they were going to do something, so we’re going to want to see what they’ve done. I think we’re going to continue to [visit the Capitol] until something happens.”

Original Post: BodyShopBusiness

Michigan Body Shop News

1Collision Network Adds New Members in Wisconsin and Michigan

The 1Collision Network, a Midwest chain of independently owned collision repair businesses, has announced the addition of Wilson Collision Centers’ three locations to its family. With this addition, 1Collision now has 19 facilities throughout Illinois, Iowa, Wisconsin and Michigan.

The three Wilson Collision Centers are owned by Kevin Wilson, who has been in business for 12 years.

“I was impressed with the 1Collision value proposition, with many programs designed to enhance our success and planned business growth,” said Wilson. “I also see great value in affiliating and networking with other high performing, successful business owners.”

1Collision Network President Jim Keller commented, “We are proud to welcome Kevin and his organization as our newest 1Collision partner. I first met Kevin at the MSO Symposium at NACE and knew from our first conversation he was a high quality business owner, serious about his business, in touch with industry trends and was thriving in the marketplace because of his successful qualities. Visiting his businesses verified the commitment Kevin and his staff have to service excellence.”

The 1Collision Network states that it is committed to “best-in-class performance, developing trusting insurance relationships, and ensuring a positive, predictable and seamless repair experience for both the consumer and the insurer.”

Original Post: BodyShopBusiness